Dispute Resolution Policy

Eshi Resorts is committed to resolving disputes amicably. In the unlikely event of a dispute:
  • Procedure: Please contact our customer service team with a detailed description of the issue. We will make every effort to resolve the matter promptly.
  • Resolution: If a resolution cannot be reached, both parties agree to attempt mediation as a first step before pursuing other options.
  • Legal Jurisdiction: Any legal disputes shall be resolved under the jurisdiction of Pune.